Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Leticia Espino

January 20, 2023

5  out of  5 rating by Leticia Espino
"Gabriella Soto was so patient, thorough and really got us the best deal for our family vehicles as well as a life insurance policy. She got me far better coverage than my previous insurance and for a way better price! Great experience!"

Marisol Madrigal

January 17, 2023

5  out of  5 rating by Marisol Madrigal
"Lisandro was very helpful and ivery efficient. Thank you!"

Lupita H

January 11, 2023

5  out of  5 rating by Lupita H
"The service here is fantastic! I am a client who asks a lot of questions and Gabriela always goes above and beyond to ensure I understand exactly what my policies entail. This State Farm agency is an incredible asset to the Watsonville community."

Ernie Cooper

January 5, 2023

5  out of  5 rating by Ernie Cooper
"I had an insurance issue that needed attention today and Edgar dropped what he was doing and took care of it within 30 minutes of my initial phone call. I was very happy with Edgar’s prompt action as not only did the issue get solved but I was able to get on to a very busy day ahead. Thanks Edgar!"

Tim Ghormley

December 28, 2022

5  out of  5 rating by Tim Ghormley
"Fantastic service, great people and very professional. Our family trusts Fernando and his staff to be there when we need them!"

Daniel B

August 18, 2022

5  out of  5 rating by Daniel B
"I have always gotten stellar customer service from Fernando and his staff. I have never regretted choosing State Farm for my auto and renters insurance."

Maria Gutierrez

August 12, 2022

5  out of  5 rating by Maria Gutierrez
"Gabbi helped me understand the policy and she was really nice and helpful with any concerns I had! Great customer service!"

Isidoro Barragan

August 2, 2022

5  out of  5 rating by Isidoro Barragan
"Great experience. Super friendly and really work with you so you get the right insurance that fits your needs. Highly recommend."

Beverly Stutes

August 1, 2022

5  out of  5 rating by Beverly Stutes
"They are on it! Great communication and very Courteous Thank you!"

Edward Winkler

May 4, 2022

5  out of  5 rating by Edward Winkler
"(Translated by Google) I just wish to express my complete satisfaction Best customer service to Agent Elisa Finally! I found an insurance agent who is prompt, knowledgeable, efficient and friendly. She is very professional and very good at her job. Any time I have a question or concern with my insurance policies she works on my concerns right away and we are able to resolve any difficulties. I would highly recommend her. Thank you Elisa you are the best :) I just want to express my complete satisfaction Best customer service to Agent Elisa At last! I found an insurance agent who is fast, knowledgeable, efficient, and very friendly. She is very professional and very good at her job. Whenever I have a question with my insurance policies, she resolves my concerns immediately and we are able to resolve any issues. I would highly recommend her. Thank you Elizabeth you are the best :) (Original) I just wish to express my complete satisfaction Best customer service to Agent Elisa Finally! I found an insurance agent who is prompt, knowledgeable, efficient and friendly. She is very professional and very good at her job. Any time I have a question or concern with my insurance policies she works on my concerns right away and we are able to resolve any difficulties. I would highly recommend her. Thank you Elisa you are the best :) Solo quiero expresar mi completa satisfacción Mejor servicio al cliente a la Agente Elisa ¡Por fin! Encontré un agente de seguros que es rápido, conocedor, eficiente y muy amable. Es muy profesional y muy buena en su trabajo. Cada vez que tengo una pregunta con mis pólizas de seguro, ella resuelve mis inquietudes de inmediato y podemos resolver cualquier dificultad. La recomendaría altamente. Gracias Elisa eres la mejor :)"

Amir Karian

January 26, 2022

5  out of  5 rating by Amir Karian
"Fernando is very responsive and professional. I received a quote within minutes to start insuring my business"

Sheridan Tatsuno

January 21, 2022

5  out of  5 rating by Sheridan Tatsuno
"Elisa is the best, fastest and most responsive State Farm person I've met in decades! She deserves a raise and promotion. She would make a superb agent."

Kevin Munoz-Solis

November 11, 2021

5  out of  5 rating by Kevin Munoz-Solis
"Super friendly! Elisa answered my questions & even went the extra step to make sure she was providing me accurate information 😃. Keep up the Good Work!"

Ricardo Moreno

October 22, 2021

5  out of  5 rating by Ricardo Moreno
"(Translated by Google) They are very professional, attentive people, they try to meet any customer need by giving an excellent service. make your appointment request your quote for any type of insurance whether home, car, business, life have excellent prices the best in the area of ​​Watsonville and Santa Cruz. I recommend them 100% satisfaction guaranteed 👍 (Original) Son gente muy profesional, atenta, tratan de suplir cualquier necesidad al cliente dando un exelente servicio. hagan su cita pidan su cotización de cualquier tipo de aseguranza ya sea vivienda, auto, negocio, vida tienen exelentes precios los mejores en el área de Watsonville y Santa cruz. los recomiendo 100% satisfacción garantizada 👍"

Jay Crouch

October 7, 2021

5  out of  5 rating by Jay Crouch
"Major shout out to Elisa for guiding me through the claims process and intervening to get me in touch with claims team. I was having difficulties with wait times and Elisa got me patched in to some one. Immensely helpful. She should get a raise. Jay Crouch"

Lupe Tapia

October 7, 2021

5  out of  5 rating by Lupe Tapia
"I love the team! Elisa, Gaby and Fernando, they have helped me through all these years I have been with them, they are professional, respectful, mostly helpful in the way they communicate. I recommend them 100% don’t miss out on the opportunity in joining this amazing team."

siclalys figueroa

September 30, 2021

5  out of  5 rating by siclalys figueroa
"I got good costumer service , Thank you elisa"

Valentina Fierro

September 24, 2021

5  out of  5 rating by Valentina Fierro
"Elisa and fernando are always a good help I really enjoy having my insurance with them!"

demetrio ramirez

July 19, 2021

5  out of  5 rating by demetrio ramirez
"Great friendly service!"

mar2bianca

June 5, 2021

5  out of  5 rating by mar2bianca
"Great customer service, explained policies thoroughly. Answered all of my questions and helped me find a policy perfect for me."

Brianna

July 9, 2020

5  out of  5 rating by Brianna
"Fernando and his team make an effort to really get their clients exactly what they need. A personal, yet professional approach always leaves me feeling truly cared for. Thank you!"

Shane White

October 9, 2019

5  out of  5 rating by Shane White
"Fernando came through for me right at the end of the day with a home insurance policy to keep my escrow on track. Very knowledgeable, honest, and understanding of my needs. Thank you!"